The Cue Ecosystem — Cloud Management Platform

Cloud Management
Platform.

Remote Management, ZTNA & Automated Backup.

The nerve center of the Cue Ecosystem. Manage unlimited sites and devices across tenants from one cloud dashboard — with BridgeCue ZTNA and VaultCue backup built in.

SaaS Platform
BridgeCue ZTNA
VaultCue Backup
ZTNA Tunnel Active
Daily Backup Complete
NexusCue Cloud Management Platform Dashboard
The Nerve Center

Complete Remote Control Without the Truck Roll

Managing distributed EdgeCue and FlowCue appliances across multiple sites without centralized cloud management means sending an engineer to every device for every update, every configuration change, and every troubleshooting call. NexusCue eliminates this problem.

Remote Device Management

Access the full management interface of any registered EdgeCue or FlowCue appliance directly through NexusCue — as if you were physically on-site. Configure firewall rules, captive portal settings, VPN tunnels, DHCP scopes, and multi-WAN policies from your browser in Dubai while the device is in Muscat, Riyadh, or anywhere in the GCC.

Firmware & Security Patch Delivery

NETCUE releases EdgeCue and FlowCue firmware updates — security patches, feature additions, performance optimizations — through NexusCue. Schedule updates for off-peak hours, roll them out to individual appliances or entire site groups simultaneously, and track update status across your entire fleet. No USB drives. No site visits.

Centralized Monitoring & Alerting

Unified health dashboard for all managed devices — WAN link status, CPU/memory utilization, active session counts, IPS/IDS event feeds, and appliance uptime. Configurable alerts for critical events: WAN failures, security incidents, resource thresholds, and hardware warnings. Escalation paths by severity, with email and webhook notification channels.

Configuration Management

Store, version, and deploy appliance configurations from NexusCue. Apply standardized baseline configurations across a fleet of EdgeCue appliances — ensuring every site starts from the same hardened template. Configuration diff tracking shows exactly what changed, when, and by whom. Ideal for MSPs managing multiple client environments.

Multi-Tenant Architecture

Designed from day one for managed service providers and enterprise IT teams managing multiple clients or sites. Each tenant has a fully isolated environment within NexusCue — separate device inventories, separate user accounts, separate monitoring views, and separate billing contexts. MSPs can white-label the portal for client-facing access.

Role-Based Access Control (RBAC)

Define granular access permissions for every NexusCue user — network engineers, helpdesk staff, client read-only views, billing administrators. Audit logs track every action, every login, and every configuration change with a full timestamped trail for compliance and accountability.

About NexusCue

The Nerve Center of the Cue Ecosystem

NexusCue is NETCUE Technology's cloud management platform, the central intelligence layer of the Cue Ecosystem. It connects to every EdgeCue and FlowCue appliance across your deployment, regardless of location, and gives you complete control from any browser, anywhere in the world.

NexusCue ships with two powerful plugin modules — BridgeCue (Zero Trust Network Access) and VaultCue (automated backup) — extending its value from management into security and business continuity.

  • No VPN required to reach managed devices
  • Works behind NAT and CGNAT — no public IP needed on appliances
  • Role-based access control for teams and clients
  • Secure cloud hosting with high availability

NexusCue

Cloud Management · ZTNA · Backup

2
Plugin Modules
∞
Managed Devices
SaaS
Multi-Tenant

Includes

BridgeCue — ZTNA VaultCue — Backup

No VPN required — works behind NAT & CGNAT

Plugin Module

BridgeCue
Zero Trust Network Access

Replace VPN with identity-aware, application-specific access. Secure, authenticated access to any device inside a network — without requiring a traditional VPN client or exposing any public IP addresses.

ZTNA — Zero Trust Access

Replace legacy VPNs with identity-aware, application-specific access. Users authenticate with verified identity before being granted access to specific internal resources — never the whole network. Every access request is evaluated against policy, regardless of network location or device.

Access Any Device Behind the Network

Provide remote access to any IP-connected device inside a network protected by EdgeCue or FlowCue — servers, NAS devices, cameras, VoIP systems, industrial controllers, or any third-party hardware. Works even when devices are behind NAT with no public IP.

Third-Party Device Support

BridgeCue is not limited to NETCUE appliances. Any network-connected device — Cisco switches, Ubiquiti access points, Hikvision cameras, Windows servers, Linux machines — can be made remotely accessible through BridgeCue's proxy layer without modifying the device itself.

Dark Network Architecture

Protected resources are invisible to the public internet — no open ports, no exposed management interfaces, no attack surface for unauthorized scanners. Access is available exclusively through BridgeCue's authenticated, encrypted tunnel. Dramatically reduces the attack surface of every managed site.

Identity-Aware AccessNo Exposed Public IPsPer-App Access ControlMFA IntegrationAudit TrailWorks Behind NAT/CGNATThird-Party HardwareEdgeCue + FlowCue Native
Plugin Module

VaultCue
Automated Backup & Restore

Silently protecting every EdgeCue and FlowCue appliance configuration on a daily schedule, retaining 30 days of restoration points in secure cloud storage, and enabling instant remote restore.

Daily Automated Backups

VaultCue automatically captures full configuration snapshots of every registered EdgeCue and FlowCue appliance on a scheduled daily basis — no manual triggers, no engineer involvement, no risk of forgetting. Backup verification confirms each snapshot is complete and restorable.

30-Day Rolling Retention

Thirty days of backup history means you can restore any appliance to its configuration state from any point in the past month. Recover from misconfiguration, malicious changes, hardware replacement, firmware update rollbacks, or ransomware incidents with confidence — not guesswork.

One-Click Remote Restore

Select any restore point from the VaultCue backup library and push it to the target appliance in a single action from the NexusCue dashboard. The appliance receives the configuration over the NexusCue management tunnel — no site visit required even for disaster recovery scenarios.

Encrypted Cloud Storage

All backup snapshots are encrypted at rest and in transit using AES-256 encryption. Stored on secure cloud infrastructure with geographic redundancy. Backup access is restricted by tenant and role — only authorized administrators can view or restore configurations.

Daily Auto-Backup30-Day RetentionOne-Click RestoreAES-256 EncryptionVersion HistoryConfig DiffHardware Replacement SupportFirmware RollbackMulti-Site Backup
Who Uses NexusCue?

Purpose-Built for MSPs & Enterprise IT

Managed Service Providers

Manage all your client EdgeCue and FlowCue deployments from a single NexusCue portal. Multi-tenant isolation keeps each client's environment separate while your NOC team monitors everything in one view.

Enterprise IT Teams

Centralize management of EdgeCue appliances across UAE branches, GCC offices, and remote sites. Firmware compliance, configuration standardization, and security patch delivery without travel or truck rolls.

Multi-Site Operators

Hotel chains, accommodation operators, and campus network managers overseeing EdgeCue deployments at 10, 50, or 500 sites — NexusCue is the single pane of glass that brings them all together.

Remote Infrastructure

Oil & gas facilities, construction sites, and industrial parks in remote UAE or GCC locations where on-site IT visits are expensive and infrequent. BridgeCue provides secure remote access; VaultCue ensures recovery without travel.

The Cue Ecosystem

NexusCue Connects Everything

NexusCue is the cloud backbone that ties together every product in the Cue Ecosystem — from EdgeCue appliances at the edge to AccessCue authentication in the cloud.

EdgeCue

EdgeCue

All EdgeCue models register with NexusCue for remote configuration, firmware delivery, monitoring, and BridgeCue/VaultCue protection.

Learn EdgeCue
FlowCue

FlowCue

FlowCue appliances connect to NexusCue for centralized WAN monitoring, firmware updates, configuration backup via VaultCue, and BridgeCue remote access.

Learn FlowCue
AccessCue

AccessCue

NexusCue and AccessCue share multi-tenant identity infrastructure — enroll devices, manage tenants, and link RADIUS policies from a unified cloud ecosystem.

Learn AccessCue

Manage Your Entire Network Fleet from the Cloud

Get a live demo of NexusCue, BridgeCue, and VaultCue from our Dubai team — and see how the Cue Ecosystem simplifies managing distributed infrastructure across the UAE and GCC.

FAQ

Frequently Asked Questions