The Cue Ecosystem — Cloud RADIUS & AAA Platform

Cloud RADIUS.
Captive Portal.
Guest WiFi.

Cloud RADIUS as a Service. Authentication, Accounting,
Subscriber Marketing — built for the UAE & GCC market.

Guest WiFi Marketing via captive portal & voucher system with Cloud RADIUS AAA — SaaS & On-Prem appliance. Guest portal WiFi with branded splash, voucher time/bandwidth/device limits, SMS/WhatsApp/Email OTP.

SaaS & On-Prem
Captive Portal & Voucher
Multi-Tenant
AccessCue Cloud RADIUS & AAA Platform Dashboard
AccessCue captive portal splash page on mobile
RADIUS Active
SMS OTP Sent
One Platform. Captive Portal, Guest WiFi Marketing, AAA + Voucher + Revenue.

Guest WiFi Marketing, Captive Portal, AAA & Voucher

Most Wi-Fi networks authenticate users and stop there. AccessCue turns Guest WiFi Marketing via captive portal & voucher with Cloud RADIUS AAA (SaaS & On-Prem) into a strategic asset — far more advanced than WiFinCloud overlay — extending infrastructure into a subscriber marketing and WiFi monetization engine.

Captive Portal & Guest WiFi Marketing

Carrier-grade captive portal (Guest WiFi) with branded splash, walled-garden and Guest WiFi Marketing — far more advanced than WiFinCloud overlay. Voucher time/bandwidth/device limits, SaaS or on-prem.

Voucher System & WiFi Monetization

Voucher lifecycle — bulk CSV, time/bandwidth/device limits and per-voucher policy plus Guest portal WiFi monetization. The revenue core, SaaS or on-prem.

Cloud RADIUS AAA (SaaS & On-Prem)

Enterprise AAA for any RADIUS NAS (EdgeCue, Cisco, UniFi, Ruckus, Aruba, MikroTik) — PAP/CHAP/MSCHAPv2, 802.1X/EAP, CoA/Disconnect and full session accounting. Deploy as SaaS or on-prem appliance.

Multi-Tenancy
(SaaS & On-Prem)

Built for scale — one AccessCue deployment (SaaS or on-prem appliance) can serve a single venue, a hotel chain, or hundreds of MSP clients, each fully isolated with its own domain (BYOD).

About AccessCue

The Network Access Platform Built for Revenue.

AccessCue is NETCUE Technology's cloud RADIUS AAA and Guest WiFi platform — available as SaaS or On-Premise appliance. It handles the complete subscriber lifecycle: captive portal authentication, 802.1X and voucher access, session accounting, policy enforcement, and WiFi monetization. One platform. One dashboard. Any network hardware.

Built for hospitality operators, ISPs, co-working spaces, retail chains, and stadium venues across the UAE and GCC. When a guest connects, AccessCue authenticates them via voucher, SMS, WhatsApp, or Email OTP — captures their data with consent — and gives you the tools to engage them with targeted campaigns long after they've left your premises.

  • Captive portal & voucher system (SaaS & On-Prem appliance)
  • Works with any RADIUS-compatible network device
  • Voucher time/bandwidth/device limits + OTP (SMS/WhatsApp/Email)
  • GDPR and UAE PDPL compliant data collection
  • Full API for CRM and PMS integration

AccessCue

Cloud RADIUS · AAA · Captive Portal

Cloud RADIUS AAA
802.1X Authentication
Captive Portal
Voucher System
Session Accounting
WiFi Monetization
SaaSOn-Premise

Compatible with any RADIUS-capable network device

Captive Portal & Cloud RADIUS AAA — SaaS & On-Prem

Captive Portal, Voucher & Enterprise AAA

Carrier-grade captive portal & voucher system with Cloud RADIUS AAA — SaaS & On-Prem appliance, delivering reliability and scalability without RADIUS ops.

Universal Device Authentication

AccessCue acts as the RADIUS server for any 802.1X-compatible network device — EdgeCue captive portals, Cisco WLCs, Ubiquiti UniFi, Ruckus, Aruba, Fortinet, MikroTik, and more. No hardware lock-in, no vendor dependency.

Complete Session Accounting

Full RADIUS accounting — Start, Stop, and Interim-Update records — for every user session. Track data consumed per user, session duration, device MAC, NAS identifier, and IP address. Exportable for billing systems and compliance audits. COA (Change of Authorization) and Disconnect messages supported.

Access Policy Engine

Define granular access policies per user, per group, per subscriber tier, or per time period. Set bandwidth limits, session time quotas, data caps, concurrent device limits, and allowed hours of access — all enforced at the RADIUS layer. Reply attributes for MikroTik, ChilliSpot, and standard RADIUS vendors supported.

Subscriber Account Management

Full CRUD management of subscriber accounts — create, activate, suspend, expire, and delete from the AccessCue dashboard. Self-service subscriber portal for profile management. Automated account expiry and renewal workflows. Subscriber grouping and tagging for segmentation and reporting.

802.1X / EAPPAP / CHAP / MS-CHAPv2CoA / DisconnectRADIUS ProxyAttribute MappingReply AttributesInterim AccountingMulti-NAS SupportConcurrent Session Control
WiFi Monetization

Turn Your Wi-Fi Into a Revenue Engine

Convert your Wi-Fi network from a cost center into a subscriber platform — capturing verified identity and building marketing databases.

SMS Authentication & OTP

Guests connect and enter their mobile number — AccessCue sends an OTP via SMS (SMPP integration with UAE SMS gateways including Etisalat, du, and international SMPP providers). Every subscriber record contains a real, reachable phone number — the foundation of any high-value marketing database.

WhatsApp Authentication

For the UAE and GCC market — where WhatsApp penetration is near-universal — AccessCue offers WhatsApp OTP as an authentication method. Higher delivery rates and open rates than SMS, with zero additional cost on the subscriber side.

Email Authentication & Verification

Email OTP or click-to-verify flows for subscriber registration. Captures verified email addresses for remarketing, loyalty programs, and automated campaign delivery. Supports custom email sender domains with branded templates for professional presentation.

Verified Subscriber Database

Every subscriber who authenticates contributes a verified record — name, mobile number, email, first connection date, last seen date, total visit count, and session history. All data captured with explicit consent, GDPR and UAE PDPL compliant. Exportable to CRM systems, Excel, or via API.

Built-In Campaigns

Reach Verified Subscribers Directly

AccessCue's built-in campaign engine lets you reach verified subscribers via SMS, WhatsApp, and Email — directly from the platform.

SMS & WhatsApp Campaigns

Create and schedule bulk SMS and WhatsApp campaigns to segmented subscriber lists. Promote upcoming events, special offers, loyalty rewards, and announcements directly to the mobile inbox. Message templates with merge tags for personalization at scale.

Email Campaigns

Design, schedule, and send HTML email campaigns to your verified subscriber database. Built-in email editor with branded templates. Open rate and click tracking dashboards. Segment campaigns by visit frequency, last-seen date, or subscriber tags for precision targeting.

Questionnaires & Surveys

Embed customer satisfaction questionnaires, net promoter score (NPS) surveys, and data enrichment forms directly into the captive portal authentication flow or deliver them post-connection via SMS/Email. Collect ratings, preferences, demographics, and feedback.

Campaign Analytics & Reporting

Track every campaign's performance — delivery rate, open rate, click-through rate, subscriber response, and conversion attribution. Audience size tracking, list growth reporting, and campaign comparison views. Export reports for marketing team reviews and ROI calculations.

Multi-Tenant SaaS

Built for Scale From Day One

One AccessCue deployment can serve a single venue, a hotel chain, or hundreds of MSP clients — each fully isolated.

Tenant Isolation

Every tenant has its own isolated RADIUS credential set, subscriber database, campaign environment, and analytics dashboard. No cross-tenant data leakage, no shared authentication namespaces. MSPs can create sub-tenants for each client with complete separation of billing, data, and configuration.

Bring Your Own Domain (BYOD)

Serve the captive portal, subscriber portal and email links from your own domain per tenant — with venue-specific logos and colors. Guests only ever see your brand during the entire authentication experience. Perfect for hospitality groups, MSPs and venue managers.

Location & Venue Hierarchy

Organize subscribers, devices, and campaigns by location within a tenant. A hospitality chain with 20 UAE properties can view aggregate subscriber stats across all properties or drill down into individual venue performance — with separate campaign targeting per location.

RBAC & Administrator Roles

Assign granular roles — super admin, tenant admin, campaign manager, read-only analyst, helpdesk — with permissions scoped to specific tenants, locations, or modules. Full audit log of every access and action in the system for compliance and accountability.

Industry Applications

Every Sector That Owns a Network

Hospitality & Hotels

Replace paper guest Wi-Fi vouchers with verified mobile OTP. Build a reachable guest database for loyalty programs, TripAdvisor review prompts, and seasonal offers. Works with any existing PMS via API.

Retail & F&B

Capture verified customer data through free Wi-Fi authentication. Run WhatsApp campaigns promoting daily specials, loyalty points, and new menu items to customers who've physically visited your outlet.

ISPs & Wireless Operators

Cloud RADIUS as a service for subscriber authentication and session accounting — without maintaining on-premise RADIUS infrastructure. Multi-tenant support for ISPs serving business customers with separate environments.

Smart City & Public Wi-Fi

Deploy public Wi-Fi with verified national ID or mobile OTP authentication for compliance with UAE TRA regulations. Collect consent-based demographic data for smart city analytics and public service personalization.

Events & Venues

Temporary and permanent event Wi-Fi with mobile OTP subscriber capture. Send post-event surveys, follow-up promotions, and early-bird offers to verified attendees who connected at your event.

Managed Service Providers

Offer AccessCue as a value-added service to your venue and hospitality clients — providing cloud RADIUS, guest analytics, and marketing campaigns as a recurring revenue service on top of your network infrastructure deployments.

The Cue Ecosystem

AccessCue + EdgeCue
The Complete Auth Stack

EdgeCue

EdgeCue

EdgeCue's captive portal authenticates users against AccessCue RADIUS — delivering the combined power of hardware gateway + cloud AAA with zero on-premise RADIUS infrastructure.

Learn EdgeCue
WiFinCloud

WiFinCloud

For venues that need marketing and data capture without RADIUS — WiFinCloud is the lightweight complement to AccessCue's enterprise-grade authentication platform.

Learn WiFinCloud
NexusCue

NexusCue

NexusCue manages the EdgeCue appliances that rely on AccessCue for RADIUS — a complete cloud ecosystem for network infrastructure, authentication, and management.

Learn NexusCue

Turn Your Free Guest Wi-Fi into
Business Assets

See how AccessCue can replace your on-premise RADIUS, build your subscriber database, and launch your first WhatsApp marketing campaign — all from one cloud dashboard.

FAQ

Frequently Asked Questions